Refund policy

Refund and Return Policy

We offer a 14-day return policy, which means you have 14 days from receiving your item to request a return.

Eligible Return Items
To be eligible for a return, all items must be returned in their original packaging, sealed, unopened, unused, and undamaged (if applicable) and suitable for resale.

You will also need the receipt or proof of purchase.

Free gifts and promotional items are non-refundable and cannot be returned.

How Does the Return Process Work?
To initiate a return, you can contact us at info@lifestyle-supplements.shop

If your return is accepted, we will send you a return label and instructions on how and where to send your package. Items returned to us without prior authorization for return will not be accepted.

If you have any questions about returns, you can contact us at any time at info@lifestyle-supplements.shop.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you have received the wrong item so that we can assess and address the issue. Exchange The quickest way to ensure you get what you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Right of Withdrawal
Regardless of the above, if the goods are shipped to the European Union, you have the right to cancel or return your order within 14 days without giving any reason. As described above, your item must be in the same condition as you received it: unworn or unused, with labels, and in the original packaging. You will also need the receipt or proof of purchase.

Refund
We will notify you once we have received and inspected your return, and we will inform you whether the refund has been approved or not. If approved, the amount will be automatically refunded to your original payment method within 10 business days. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us at info@lifestyle-supplements.shop.